Services
TeleBright audit, procurement, robotic process automation, and line testing services will optimize the use of your technology and increase savings.
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Audits & Optimization
- We typically save you 15-20% of your bills with our audit & optimization services that come through as refunds or credits.
- Technology advancements make your current infrastructure obsolete. We can help you re-negotiate your vendor contracts for a better price point, given the obsolescence. We can help you upgrade your infrastructure to achieve a leaner cost-of-ownership and better service performance for your end-users.
- Technology optimization results in a better level of service for your users at a lower cost.
Procurement Services
- Telecom and Utility services are priced in a market that changes rapidly. Our knowledge of market prices brings to savings for you.
- We can research the vendors and services for you as well as conduct a procurement process for you.
Robotic Process Automation
- Adoption of RPA technology, that displaces “mindless” labor, has accelerated in 2019-20.
- We can program the bots (“digital workers”) for you per your process specifications.
- We can also operate them, as a service, and deliver results in your environment.
- Typical back-office RPA applications are: document downloads & insertions, data collections, Swivel Chair data entry, and submission of forms.
Utility Bill Payments
- We efficiently collect utility bills for your locations from their service providers.
- We verify compliance with the contract with you and report any discrepancies.
- We process bill payments to your vendors on your behalf.
- We deliver payment receipt confirmations to your ERP in a secure manner.
- We create reports and deliver them at a frequency of your choice.
Line Testing
We can help you detect and disconnect any unused phone lines with our LineTests tool
- Create an inventory of lines
- Dial all lines
- Re-dial lines showing inconclusive call outcomes
- Help decide which lines to disconnect
Tele-Health Audits
- Acceptance of Tele-Health by patients, caregivers, and the payers after COVID-19 creates a need for auditing the new service delivery option.
- For the Payers (corporations, insurance, and government agencies) we can validate the EMR and coverage.
- For the Providers, we can ensure that the right codes were applied and that the EMR is verified.
About us
TeleBright, an industry leader in centralized expense management for telecom and energy, has been delivering intelligent solutions to improve efficiencies for businesses and government since 1988.
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