About Us
MEET OUR PEOPLE
Leadership Team
Chet Thaker – Chief Executive Officer
Chet has been a telecom industry entrepreneur since 1986 and has a keen professional interest in developing database solutions to help businesses and consumers sort through the maze of telecom options. During his 25 years in the telecom industry, Chet has worked with some of the nation’s largest service providers including Pacific Bell, Bell Atlantic, NYNEX and BellSouth to help them design innovative systems solutions for sales and marketing management, complex voice and data network design systems, and operations performance management. Chet has also authored a book entitled Negotiating Telecommunications Contracts and taught two popular college courses on the telecommunications industry at the University of California, Irvine; Engineering Extension. He graduated from UCLA. Chet serves as a Trustee of the William & Mary Foundation in Williamsburg, VA.
Inna Stair – Vice President, Client Services
Inna Stair is the Vice President of Client Services at TeleBright, where she drives service excellence, operational precision, and long‑term client success across the company’s portfolio. With more than sixteen years of tenure, she leads the organization’s client‑facing operations, ensuring accuracy in all reporting, strengthening account performance, and elevating the overall customer experience.
Inna is recognized for transforming complex challenges into stable, scalable processes that improve efficiency and reduce risk. Her deep command of TeleBright’s systems and industry landscape enables her to anticipate issues before they surface, implement proactive solutions, and maintain the high standards clients rely on. Under her leadership, the Client Services team consistently delivers reliable outcomes that enhance customer trust and support strategic decision‑making.
Known for her integrity, responsiveness, and exceptional relationship‑building skills, Inna is regarded by clients as a trusted partner and an extension of their internal teams. Her work directly contributes to stronger client retention, smoother operations, and measurable improvements in service quality.
She holds an Associate’s Degree from Montgomery College in Rockville, MD, where she earned the Dean’s List Award, the Honors Scholar Award, and the Samuel R. Blate Award for Creative Writing.
Mark Thomas – Director of Client Services
Mark Thomas is the Director of Client Services at TeleBright, where he brings more than 20 years of experience in corporate management, UX and brand development, marketing, and client‑focused operations. Mark leads his team with a hands‑on, thoughtful approach, making sure daily operations run smoothly and that both clients and colleagues feel supported. He’s known for listening closely to what clients need and turning those insights into practical, efficient solutions that make their experience stronger. Mark enjoys finding creative ways to improve processes and encourage innovation within the team, all while keeping an eye on how technology can help TeleBright stay ahead. With a focus on clarity, organization, and genuine relationship‑building, he works to ensure every client interaction is handled with care, consistency, and forward‑thinking service.
Suja Sundaram - Director of Product Development
Ms. Suja Sundaram is the Director of Product Development and leads TeleBright India, based in Chennai. She oversees engineering execution and product delivery working closely with cross-functional teams to ensure stability, scalability, and ongoing modernization of the platform.
Suja brings over 15+ years of project management experience, having successfully led large-scale, complex initiatives for major telecom clients during her tenure at Tata in India. She is known for her strong execution discipline, strategic thinking, and ability to align teams with business objectives.
Suja holds a Master’s degree in Computer Applications and leverages her extensive experience in program execution and team leadership to deliver meaningful outcomes for the product and the organization.
Dave Baldwin – Practice Leader
Roger Stryker – Practice Leader
Board & Advisors
Julie Dobson – Chairman
Julie serves on corporate boards for public and private companies. Previously, she served as TeleCorp PCS’s (TLCP) Chief Operating Officer from July 1998 to February 2002. She has held many leadership positions at Bell Atlantic (now Verizon) over an eighteen-year career as President of Bell Atlantic Mobile and as CEO of Bell Atlantic Business Systems Services. Julie earned a B.S. from the College of William & Mary and an MBA from the University of Pittsburgh.
Ray Smith – BOARD OF ADVISORS & INVESTOR
Drew Smith – BOARD MEMBER & INVESTOR
Richard Bove – BOARD MEMBER & INVESTOR
Aush Thaker – BOARD MEMBER
Nitin Thaker – BOARD MEMBER
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WHAT WE DO
TeleBright Offices
India
EVOLVE SPACES – Suite 33 ASV Chandilya Tower, Ground Floor, No.5/397 Okkiyam Thoraipakkam, Rajiv Gandhi Salai (OMR) Chennai – 600 096