Audits & Optimization
- We typically save you 15-20% of your bills with our audit & optimization services that come through as refunds or credits.
- Technology advancements make your current infrastructure obsolete. We can help you re-negotiate your vendor contracts for a better price point, given the obsolescence. We can help you upgrade your infrastructure to achieve a leaner cost-of-ownership and better service performance for your end-users.
- Technology optimization results in a better level of service for your users at a lower cost.
- Telecom and Utility services are priced in a market that changes rapidly. Our knowledge of market prices brings to savings for you.
- We can research the vendors and services for you as well as conduct a procurement process for you.
Robotic Process Automation
- Adoption of RPA technology, that displaces “mindless” labor, has accelerated in 2019-20.
- We can program the bots (“digital workers”) for you per your process specifications.
- We can also operate them, as a service, and deliver results in your environment.
- Typical back-office RPA applications are: document downloads & insertions, data collections, Swivel Chair data entry, and submission of forms.
Utility Bill Payments
- We efficiently collect utility bills for your locations from their service providers.
- We verify compliance with the contract with you and report any discrepancies.
- We process bill payments to your vendors on your behalf.
- We deliver payment receipt confirmations to your ERP in a secure manner.
- We create reports and deliver them at a frequency of your choice.
We can help you detect and disconnect any unused phone lines with our LineTests tool
- Create an inventory of lines
- Dial all lines
- Re-dial lines showing inconclusive call outcomes
- Help decide which lines to disconnect
- Acceptance of Tele-Health by patients, caregivers, and the payers after COVID-19 creates a need for auditing the new service delivery option.
- For the Payers (corporations, insurance, and government agencies) we can validate the EMR and coverage.
- For the Providers, we can ensure that the right codes were applied and that the EMR is verified.