• Historic Audit – The evaluation is for previous years’ billing for voice, data, and wireless services to identify opportunities for consolidation, infrastructure improvements, and cost optimization. We identify, initiate, and recover billing errors by the vendor.
  • Optimization – This service includes negotiating the best price and/or contract. Researching best technology solutions for the requirements. Evaluating of usage, plans, pools or combinations to optimize telecom services for improved Customer Experience.
  • RFP Development and Management – Develop and administer action-oriented RFP processes that yield competitive rates from service providers and assist in developing procurement policies for implementation.
  • Sourcing – Obtain best vendor rates and plans.
  • Telecom Help Desk for Wireless and Wireline